Shop with confidence
Our online shopping experience is simple and straightforward. Most importantly, it's one you can trust. All orders are processed through our secure credit card processor so you can shop with confidence knowing that your information is encrypted and protected.
How can I pay?
We accept all major credit cards: Visa, MasterCard, Discover, and American Express.
Why am I being taxed?
The prices of our products include all applicable federal taxes. Certain states impose additional taxes automatically during an online purchase. We have no control over these additional state taxes and have no authority to adjust them.
How does it ship?
We've partnered with the U.S. Postal Service to ensure fast delivery with tracking information.
Commercial orders are shipped via Priority Mail.
Trial Size orders are shipped via First Class Mail.
When will it arrive?
Every order is processed within 24 hours of receipt during the weekdays. Once your order is processed you will receive a notification email with your tracking information. If you have not received your notification please check your spam filters and unblock communications from Airavida.com, Airavidacommercial.com, and Stamps.com.
Orders typically arrive within 3 - 5 business days from the date they are shipped, depending on the destination.
Please Note: We can not recall or redirect packages once they ship.
Do you offer overnight shipping?
We do not offer overnight shipping.
My order hasn't arrived. What's going on?
It's likely still in transit. Use your tracking number to check the status on the USPS website. Once we process your order any delays by the postal carrier are - unfortunately - out of our control.
Where is my shipping confirmation?
Orders may take up to 24 hours to process. Please check your spam filters and unblock communications from Airavida.com, Airavidacommercial.com, and Stamps.com.
Where do you ship?
We ship orders anywhere within the continental United States and Alaska.
Sorry, but we can not ship internationally or to Hawaii.
We do not ship to Canada.
How much do I pay for shipping?
Shipping is always FREE!
What's in your products?
Our products are formulated using our proprietary blend of clean-air technologies.
Is it safe?
Our products are non-toxic and safe to use around children, pets, and plants. People with COPD, bronchitis, emphysema, asthma, allergies or any respiratory illness should handle our products as they would any other naturally-scented air freshener. Always exercise good judgment and common sense.
Is it flammable?
Our products are water-based and non-flammable.
Does it stain?
Our products are water soluble and designed not to stain. We recommend that you do not spray Airavida products directly onto objects or furnishings. In the rare event that discoloration occurs simply clean with water and soap.
In case of accidental contact
Our products are potent deodorizers and should always be handled responsibly. They should never be sprayed directly towards or onto people. If accidental contact occurs follow the directions below.
In case of Skin contact
Wash the area with soap and water as a precaution. If there is any redness, swelling, or discomfort seek immediate medical attention as a precaution.
In case of Eye contact
Flush the eye thoroughly with clean water. If there is any redness, swelling, or discomfort seek immediate medical attention as a precaution.
Contact your local poison control and seek immediate medical attention as a precaution.
HOW TO USE
For use in rooms
For best results keep fans, air conditioners and air returns off, and doors, windows, and air vents closed. Do not spray directly onto walls, furniture, or objects. Always spray towards ground.
For use in car
For best results keep fans, air conditioners and air returns off, and doors, windows, and air vents closed. Do not spray directly onto the dashboard, seats, or console. Always spray towards the ground.
For use on shoes
Apply Shoe Deodorizer to footware after each use. For best results spray all interior surfaces including inside the toe box.
For use on objects
Our Air Deodorizer and Smoke Deodorizer is specifically designed to eliminate airborne malodors and tobacco contaminants. They are not intended to deodorize odorous objects. We do not recommend spraying our Air Deodorizer or Smoke Deodorizer directly onto any object. Our Shoe Deodorizer should only be used to deodorize footwear.